psybelle: (shit.)
I checked the activity in the account Speakeasy just billed, and they did *not* bill me in March or April - this is the first charge since February. I'm still going to abuse the billing staff at length and at volume - I want the refund I never received for what was taken out of my account in January and February as well as this most recent charge.

And I'm still going to write letters of complaint. Speakeasy, Megapath, assorted Chambers of Commerce, Better business Bureau... Who else?
psybelle: (. . .)
And all that smooth just evaporated got incinerated. I noticed that a name on a credit card billing statement actually wasn't what I'd been reading it as... Speakeasy is still billing me for the services I haven't had since the beginning of January.


Apparently, there was something unclear about, "Please cancel my account, I no longer wish to do business with you."


Of course, it being Sunday, there's nobody in Billing... It's time for another letter, as well as hot&cold running phonecalls on Monday.

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psybelle

August 2024

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