SPEAKEASY issues

[psybelle]

And all that smooth just evaporated got incinerated. I noticed that a name on a credit card billing statement actually wasn't what I'd been reading it as... Speakeasy is still billing me for the services I haven't had since the beginning of January.


Apparently, there was something unclear about, "Please cancel my account, I no longer wish to do business with you."


Of course, it being Sunday, there's nobody in Billing... It's time for another letter, as well as hot&cold running phonecalls on Monday.